AI #rag-knowledge-base
RAG assistants on internal knowledge bases
- 1. The Problem
- The internal teams lost hours per month searching docs on various scattered knowledge bases.
- 2. The Solution
- A RAG system on Azure OpenAI with an evaluation pipeline, source citations, and a feedback loop for continuous improvement.
Tech used
- Azure
- OpenAI
- Python
- Postgres
- Langfuse
- FastAPI
3. The Impact
3.4× Support team load reduction